Privacy Policy 100K Slot
– User Data Protection

1. Introduction

Welcome to the 100K Slot Privacy Policy. This document is designed to clearly and transparently explain how our platform handles your personal information, whether you are a registered user or a general visitor to our website.

100K Slot is an online gaming platform operating for users in Malaysia. We understand that your trust is our most valuable asset, and that trust begins with transparency in how we handle the data you entrust to us.

By using the 100K Slot platform, you agree to the data protection practices described in this document. If you disagree with any part of it, please discontinue use of the platform and contact us to have your data deleted.

2. Data We Collect

We only collect information necessary to provide a secure, seamless service and to meet legal compliance requirements. The following are the categories of data we collect:

Data Category	Example Information	Primary Purpose
Identity Information	Full name, date of birth, MyKad / passport number	KYC verification & legal compliance
Contact Information	Email address, phone number	Account communications & notifications
Financial Information	Bank account number, transaction history	Deposit & withdrawal processing
Technical Data	IP address, device type, web browser	Security & fraud detection
Gaming Data	Betting history, wins, and login activity	Personalised service & responsible gaming
Communication Data	Support chat history and feedback	Customer service improvement

3. How We Use Your Data

Every piece of information we collect is used responsibly for the following purposes:

• Account Management: Registering, verifying your identity, and managing your account securely.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments accurately and promptly.
• Platform Security: Detecting and preventing fraud, hacking, money laundering, and suspicious activities.
• Legal Compliance: Meeting the KYC, AML, and reporting requirements mandated by Malaysian law.
• Service Communication: Sending important notifications related to your account, security, and platform updates.
• Experience Enhancement: Analysing usage patterns to improve the interface and quality of games we offer.
• Responsible Gaming: Monitoring betting patterns to identify users who may need assistance or account limits.

We will not use your data for third-party marketing purposes without your explicit consent.

4. Legal Basis for Data Processing

Under Malaysia's PDPA, every processing of personal data must have a lawful basis. 100K Slot processes your data on the following grounds:

• Consent: You provided explicit consent when registering an account or signing any related forms.
• Contract Performance: Processing necessary to provide the services you have requested, such as managing your account and transactions.
• Legal Obligation: The requirement to comply with applicable laws, including financial and anti-money laundering legislation.
• Legitimate Interest: Platform security and fraud prevention purposes that do not infringe on your fundamental rights.

5. Sharing Data With Third Parties

100K Slot does not sell your personal data. However, under certain circumstances, we may share your information with the following parties:

• Payment Service Provider: Payment gateways and financial institutions that process your transactions, subject to strict confidentiality agreements.
• Identity Verification Provider: Companies conducting KYC checks on our behalf to ensure legal compliance.
• Legal Authority: Government agencies or law enforcement bodies when required by law or court order.
• Technical Service Provider: Cloud infrastructure and cybersecurity companies that support our platform operations, subject to strict data processing agreements.

6. Cookies & Tracking Technologies

The 100k slot website uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The types of cookies we use are:

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Collecting anonymised data on how users navigate the website, helping us improve speed and performance.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Helping us understand which pages are most frequently visited and how users interact with the platform.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of parts of the platform.

7. Data Storage & Security

Your data is stored on servers located in certified data centres with multi-layered security protection. The technical and organisational measures we implement include:

• Data encryption in transit using TLS 1.3 protocol
• Data encryption at rest using AES-256
• Role-based access control — only authorised staff may access sensitive data
• Regular security audits by independent parties
• Intrusion detection system (IDS) operating 24/7
• Automatic encrypted data backups

We retain your personal data for as long as your account is active, or for the period required by law following account closure — typically not exceeding seven (7) years for financial records, in line with Malaysia's legal requirements.

8. Your Rights as a User

Under Malaysia's PDPA, you have the following rights regarding the personal data we hold:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your data, subject to applicable legal and contractual obligations.
• Right to Withdraw Consent: You may withdraw consent for specific processing at any time without affecting the validity of prior processing.
• Right to Object: You may object to the processing of your data for direct marketing purposes.
• Data Portability: You may request your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our support team via LiveChat or email. We will process your request within 7 business days and may require identity verification before any action is taken.

9. Children's Data

The 100K Slot platform is strictly for users aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated. Parents or guardians who suspect a child is using the platform may contact us for prompt action.

10. Third-Party Links

The 100K Slot platform may contain links to partner websites or service providers. This Privacy Policy applies solely to our platform and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every website you visit. 100k slot is not responsible for the privacy practices or content of any external websites.

11. Changes to This Privacy Policy

100K Slot reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you through:

• In-platform notifications when you are logged in
• Email to your registered address at least 7 days before changes take effect
• A prominent notice on the platform's home page

The "Updated" date at the top of this document will always reflect the latest version. Continued use of the platform after the effective date signifies your acceptance of the updated terms.

12. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• LiveChat: Available 24 hours a day, 7 days a week via the chat icon on the platform.
• Privacy Email: [email protected] (plain text only)
• FAQ: Visit FAQ page for answers to frequently asked questions about privacy.

We are committed to responding to every privacy-related inquiry within 3 business days. For more complex complaints requiring in-depth investigation, we will provide a status update within 14 business days.